Customer Satisfaction Survey Results - Q4 2025
General
Date2026. 02. 15
Views184
Thank you to all customers who participated in our quarterly satisfaction survey!
Results Summary (289 responses):
Overall Satisfaction: ★★★★☆ (4.3 / 5.0)
• Vehicle Quality: 4.5/5.0
• Price Competitiveness: 4.2/5.0
• Communication Speed: 4.4/5.0
• Shipping Reliability: 4.1/5.0
• Documentation Support: 4.3/5.0
• After-sales Support: 3.9/5.0
Top Feedback:
"Fast response on WhatsApp, very professional" - Buyer from Nigeria
"Good quality vehicles at fair prices" - Buyer from Chile
"Shipping was on time as promised" - Buyer from Kenya
Areas for Improvement:
• More detailed vehicle condition reports requested
• Faster photo updates for new arrivals
• Additional payment methods (crypto, local bank transfer)
We are working on all feedback items. Thank you for your trust!