A.Shipping duration depends on the destination:

• East Africa (Kenya, Tanzania): 3-4 weeks
• West Africa (Nigeria, Ghana): 3-4 weeks
• Southern Africa (Mozambique, Madagascar): 4-5 weeks
• Central Africa (DR Congo, Cameroon): 5-6 weeks
• South America (Chile, Peru): 3-4 weeks
• Central America (Panama, Guatemala): 4-5 weeks
• Caribbean (Dominican Republic): 4-5 weeks

These are approximate transit times from port to port. Actual delivery may vary due to weather, port congestion, or customs processing.

A.RoRo (Roll-on/Roll-off):
• Vehicle is driven onto the ship and secured to the deck
• More affordable (typically $200-500 cheaper)
• Best for single, drivable vehicles
• Cannot include extra items inside the vehicle

Container Shipping:
• Vehicle is loaded into a steel container
• Maximum protection from weather and damage
• Can include spare parts and accessories inside
• Suitable for non-running vehicles
• Professional shoring (securing) service available

We recommend RoRo for budget-conscious buyers and Container for high-value vehicles or when shipping parts together.

A.Yes! Once your vehicle is shipped, we provide:

1. Bill of Lading (B/L) number
2. Vessel name and voyage number
3. Estimated Time of Arrival (ETA)
4. Link to the shipping line tracking website

You can track your shipment in real-time using the B/L number on the shipping line website. We also send proactive updates via WhatsApp when:
• Vehicle is loaded onto the vessel
• Vessel departs from Korea
• Vessel arrives at destination port

For any tracking questions, contact us anytime.

A.We provide all necessary export documents:

1. Original Bill of Lading (B/L) — sent via DHL express
2. Commercial Invoice
3. Packing List
4. Export Declaration Certificate
5. Vehicle De-registration Certificate (Korean title)
6. Pre-shipment Inspection Certificate (where required)

Country-specific documents:
• Kenya: KEBS certificate
• Nigeria: SON certificate
• Chile: Homologation papers

Documents are typically dispatched within 3-5 business days after vessel departure. We recommend having a reliable customs clearing agent at your destination port.

A.For select destinations, we offer door-to-port or port-to-door inland trucking services:

• Uganda: Mombasa port → Kampala (included in shipping quote)
• DR Congo: Dar es Salaam → Kinshasa/Lubumbashi
• Ethiopia: Djibouti port → Addis Ababa
• Zambia: Dar es Salaam → Lusaka

For other countries, we can recommend trusted local logistics partners. Inland delivery costs are quoted separately. Please ask us for a complete door-to-door quotation.